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IT and Infrastructure

IT Managed Services
Our IT & Managed Services offering developed from an idea born out of the sheer desire to help small businesses get the most out of IT and to better understand the essential role it plays in today’s tech savvy world.
Technophobia is a common factor amongst businesses that have not traditionally enjoyed the advantage of affording leading edge, advanced IT technology. Fear of cost and wasted effort to make IT work has held back most smaller or vertically catagorised businesses from adopting a modern approach to potential IT based processes.
These hurdles are now a thing of the past. Technologies available at the right cost and with proven “fit-for-purpose” functionality are available in user friendly nature.

More About IT and Infrastructure

Affordable, tailored help from our team ensures your investment is optimally deployed initially and continuously. We are committed to display the power of today’s technology. We have the ability to remove concerns about over spending and under utilising.
IT Outsourcing Is A Viable Option  -  With the world going “Cloud” crazy, we believe there is an opportunity, particularly for small businesses, to have enterprise class IT solutions at their fingertips, at a fraction of the cost it would be to deploy servers and infrastructure on site. Cloud Services, an internet based computing solution, allows for resources, data and information to be available on demand. Our main focus is on how we can help our clients introduce IT services into their business. We are dedicated to ensuring that our clients are provided with a whole host of local, online and internet services that streamline all networking and connectivity concerns for both home and business.  We bring 20 years of Corporate and SME experience to the table. If you are looking for ad-hoc or fully managed IT services, based on an honest and open relationship, we will ensure that you are provided with legendary service and support that will have your business or home network running smoothly 24/7.
Managed Services Benefits  = Use our specialised expertise to cover IT knowledge gaps and avoid over spending and dubious choices in your IT
Ensure you are shown the way to fully utilise the technologies you have implemented Keep your IT working productively and continuously.
Make sure your existing and new staff are trained to use your IT efficiently
Use us to help you plan for, and utilise affordable technologies advantageously.
Make sure you get quick and conclusive help when you or your staff have the need

Cloud Computing

Magic Box cloud software and services
Consider our expertise for a practical migration to the cloud. There is no single best practise or 'take me to the cloud manual'. Instead, each organisation must plan and implement a practical road map. Considerations include what you already have, your immediate and future needs, number of users, change management, geographical nature of your business such as branches and so on.
We provide affordable guidance and specification to ensure the best solutions at best price are implemented to modernise and elevate IT usage for business gain.
Moving to the cloud must be done at a pace and cost specifically aligned to your business.
Understanding hospitality is key and our industry experience together with strategic Cloud software provider partnerships ensure you get maximum value from one place.

More About Cloud Computing

The Cloud is here to stay:

Cloud (internet based) computing offers IT benefits that were simply not accessible to small and medium business in the recent past. Basically, Cloud solutions make it affordable to use sophisticated IT without the capital outlay. This is possible because expensive hardware and IT maintenance and support are no longer needed. Similarly, Capital cost of expensive software is replaced by a manageable subscription based model where you pay for what you use. Because computing is in the Cloud and is the responsibility of your service provider, you are able to access the benefits without detracting from your core business activities.

The cloud is fast becoming the norm.

Additional Cloud benefits:

Where IT cost is a differentiator the Cloud now makes it possible for smaller businesses to compete against the big players.

The Cloud can scale with your business needs. This might include upscaling to meet rapid growth or the need to cut back or scale down and this agility is almost immediate.

Looking after your software is maintained by your software providers and regular updates are part of the standard. 

The cloud makes it easy to implement disaster recovery and backup solutions without additional investment or reliance on an IT department or contractors.

Instant collaboration and sharing of important documents, in the Cloud, ensures maximum inputs across your team. One version of the document exists and emailing copies to your entire community becomes defunct.

A presence at your workplace is no longer a requirement for you to actually be on the job. Working from anywhere and accessing what you need and when you need is becoming one of the key benefits of the Cloud.

Software & Licensing

As hospitality specialists use us to help you inexpensively navigate the maze of software that has exploded with the advent of the Internet, Cellular Apps, Cloud Computing and new emerging technologies.
Staying in touch and up to date with developments that bring benefits to your unique business is nigh impossible. Nevertheless there is much to be gained by making use of modern IT to make your business more efficient and more profitable.
Our team is standing by to help you identify aspects of your needs and configure affordable solutions.
Buying Software Not A Walk In The Park
An important element of selecting relevant software
is an in depth understanding of Licensing options and costs.
Our qualified technical team promise to work with you to optimise
an affordable investment that eliminates superfluous functionality and cost.

More About Software Licensing
Consider having a cost and knowledge handle on the following Hospitality friendly software.
Microsoft Software Products
Magic Box Modules
Connectivity Utilities and POS Integration Utilities
Database Functionality
BI Solutions and Reporting Utilities
Benefits Of Our Software & Licensing Services
Take the mystery out of the in's and out's of License ramifications, costs and support intracacies.
Know exactly what you are buying, what you can expect and how you can best deploy
Specialised support ensures you are always up and running
Training of replacement staff comes from one place
In the event you one stop shop with us there is no passing the buck between hardware, software and connectivity support providers

Security

Too often businesses fail to take appropriate security precautions with their IT investment. This has become even more essential with "cloud" elements an every minute occurrence in virtually all IT environments. Often there is a lack of knowledge and understanding around what the minimum requirements are in any given circumstance to ensure up-time and protection of hardware, connectivity, software and valuable data.
Consideration must be given to expectations of your particular configuration of local, remote and hosted IT structures. Even the most simple and fundamental local network of PC, POS terminal and internet connection is open to failure if security is short changed.


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Where use is made of hosted infrastructure (IaaS) or Software As A Service (SaaS) in conjunction with in-house platforms of PC's , POS and software, the risk of serious breach escalates and needs more expertise to secure.
Choosing the right hosting service and provider of IT expertise eliminates most if not all risk on the "cloud" end but attention must then focus on local and connectivity elements of your IT environment.

As specialists in the Hospitality and particularly Restaurant and Fast Food sectors, we have focus on the security needs that are particular to the intimate details of IT in the industry. This curtails the possibility of overkill and unnecessary security measures.
The result - best cost option.

ADDRESS
3 Cross Place
2nd floor, Sports Horison Building
Virgin Active Complex
Johannesburg

CONTACTS                                        
Support@mymagicbox.co.za
Phone: +Tel: +27 10 140 1422

Enquiries  brad@mymagicbox.co.za

Security

Too often businesses fail to take appropriate security precautions with their IT investment. This has become even more essential with "cloud" elements an every minute occurrence in virtually all IT environments. Often there is a lack of knowledge and understanding around what the minimum requirements are in any given circumstance to ensure up-time and protection of hardware, connectivity, software and valuable data.
Consideration must be given to expectations of your particular configuration of local, remote and hosted IT structures. Even the most simple and fundamental local network of PC, POS terminal and internet connection is open to failure if security is short changed.

Where use is made of hosted infrastructure (IaaS) or Software As A Service (SaaS) in conjunction with in-house platforms of PC's , POS and software, the risk of serious breach escalates and needs more expertise to secure.

Choosing the right hosting service and provider of IT expertise eliminates most if not all risk on the "cloud" end but attention must then focus on local and connectivity elements of your IT environment.

As specialists in the Hospitality and particularly Restaurant and Fast Food sectors, we have focus on the security needs that are particular to the intimate details of IT in the industry. This curtails the possibility of overkill and unnecessary security measures.
The result - best cost option.
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